Faltz Building Group LLC ("Faltz," "we," "us," or "our") respects the privacy of every visitor, prospective client, and homeowner. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
Information You Provide
- Contact forms & inquiries: name, email address, phone number, project type, budget range, property address, and any details you share in free-text fields.
- Client Portal accounts: login credentials, project preferences, selection choices, change-order approvals, uploaded documents, and messages sent through the portal.
- Newsletter sign-up: email address only.
- Trade & subcontractor applications: business name, contact information, license numbers, insurance certificates, and W-9 data.
Information Collected Automatically
- Device & browser data: IP address, browser type, operating system, screen resolution, and referring URL.
- Usage data: pages visited, time on page, click paths, and scroll depth.
- Cookies & similar technologies: see our Cookie Policy for details.
Information from Third Parties
We may receive contact information from real-estate agents, architects, or design firms who refer you to us, as well as publicly available property data from county records.
2. How We Use Your Information
- Respond to project inquiries and provide estimates.
- Manage active construction projects via the Client Portal (schedules, selections, documents, photos, budgets).
- Send project updates, construction milestone notifications, and warranty information.
- Send newsletters you opted into (quarterly, never sold).
- Improve website performance and user experience.
- Comply with Georgia contractor licensing requirements and tax obligations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share data with:
- Analytics and Advertising Platforms (Google Analytics): We use Google Analytics to understand how our site is used and to measure the success of our marketing. If you submit our contact or newsletter forms, we securely share hashed versions of your submitted data (such as your email address and phone number) with Google. Google associates this data with your visitation information to measure conversions and improve our service. By submitting these forms, you acknowledge and consent to this secure collection and processing.
- Service Providers: Hosting (Vercel), email delivery (Resend), and cloud storage (Google Drive) — each bound by strict data-processing agreements.
- Project Team Members: Architects, engineers, and licensed subcontractors who need access to project-specific information to perform their work.
- Legal & Regulatory: When required by law, subpoena, or to protect our legal rights.
4. Data Retention
We retain project records (contracts, change orders, warranties, permits) for a minimum of seven (7) years after project completion, as required by Georgia law and construction industry best practices. Contact-form submissions and newsletter sign-ups are retained until you request removal.
5. Your Rights & Choices
- Access & correction: email us to request a copy of the personal data we hold about you, or to correct inaccuracies.
- Deletion: you may request deletion of your data, subject to our legal retention obligations.
- Opt out of marketing: every email includes an unsubscribe link. You may also email us directly.
- Cookie preferences: see our Cookie Policy.
6. Security
We use industry-standard measures to protect your data, including encrypted connections (TLS), access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective" date at the top reflects the most recent revision. We encourage you to review this page periodically.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Faltz Building Group LLC
Email: faltz@faltz.us
Phone: 678-622-1155
101 Colony Park Dr #300, Cumming, GA 30040